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Frequently Asked Questions
We recommend booking 2-3 months in advance to secure your preferred dates and property. However, we can accommodate last-minute bookings subject to availability.
Our flexible cancellation policy allows free cancellation up to 30 days before arrival. Please refer to our detailed cancellation policy for specific terms and conditions.
Yes, we can arrange airport transfers and other ground transportation services. Please mention your requirements during booking, and our concierge team will assist you.
Some of our properties are pet-friendly. Please inform us about your pets during the inquiry stage, and we will help you find a suitable property.
Each property features luxury amenities including high-end furnishings, fully equipped kitchens, premium bedding, concierge services, and more. Specific amenities vary by property.
Absolutely! Our local experts can help you create a personalized itinerary tailored to your interests, from cultural experiences to wellness activities.